Client Case Study


BCI Mechanical Inc. specializes in air conditioning and plumbing solutions, primarily servicing the private residential, commercial, and industrial sectors. Their mission is to be North Texas’ premier heating, cooling, and plumbing company. With the aim of growing their business, enhancing customer satisfaction, and integrating their functional areas, BCI began to realize their current software system was no longer going to meet their needs going forward. With that being said, BCI leveraged Jonas Construction Software to provide them with greater access to information, better visibility and tracking, and a software solution that could grow with them into the future.

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Charla Smith - BCI Mechanical Inc.

Functionalities

  • Easy to Use

    With our construction service contract software, you have the ability to create multiple tickets with the click of a button and assign them through our dispatch board. Easily track all equipment on site, access warranty information, and view previous history all from a single, integrated location.
  • Flexible Billing Options

    Can be completed through service contract or at the time of service with service billing. With the contract module, you can bill customers on a set schedule, for special services or rentals, and then track any repair work against that contract. With this feature, you are able to bill your customers how you want and enhance the billing cycle.
  • Automatic Renewals

    Create service contracts that are automated to renew at the desired set of intervals. Generate reports and run inquiries on upcoming contracts that are, or will be, in need of service to better plan and organize your service operation. From these reports, you can determine what equipment requires servicing and ensure customer satisfaction.
  • Empower Your Customers

    With our eService module, your customers have the ability to login to the Jonas online portal and create their own work orders and tickets. They also have the ability to view previous history, manage service contracts and access equipment history and photos. Utilizing our Digio document management system, you are also able to route key reports, invoices and statements to your customers.

Flexible Solutions for Your Industry