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Operations

Masterclass Ep 32: Create a Customer Portal in 5 Minutes

Web and mobile self-service interactions have now overtaken all other channels. Companies have seen an 81% jump in the use of online help and 73% say that valuing their time is the most important thing a company can do by providing self-service interactions.

Operations

Masterclass Ep 34: Simplify Construction Payroll & Reporting

One of the biggest challenges of running a construction business is managing all of the intricacies of a construction payroll – from tracking and paying employees across multiple jobs at different rates, to certified payroll and union reporting.