Jonas Construction Software has introduced the new Jonas Client Hub, a secure, self-service portal that gives contractors’ customers 24/7 access to their service relationship. Customers can create work orders, pay invoices and generate reports on their own, with no software to download, which cuts down on routine phone calls and emails for the service team.
What your customers can do in Client Hub
- Request service: review existing service activity and submit new work orders in a few clicks, attaching their own photos and documents.
- Pay and manage invoices: view, print and pay invoices, and navigate statements and service contracts in one place.
- Generate reports: pull the service and equipment information they need without waiting on your office.
- Stay informed: receive automated email updates as a service call moves from received to dispatched to arrived.
- Manage multiple locations: see every site, its equipment and its work order history from a single login.
Control and branding for your team
- Role-based access: create custom user profiles so each customer contact sees only what is relevant to them.
- White-label portal: add your logo and theme, choose which functions users see when they log in, and include marketing offers with expiry dates.
- Request templates: set up pre-formatted service and information requests to keep customer input consistent.
- Service sheets and documents: auto-generate work order service sheets and share photos, forms and PDFs through Jonas Documents.
Connected to the rest of Jonas
Client Hub works with Jonas Work Order Management, Dispatch Scheduling, Job Costing and Jonas Documents, so requests customers submit in the portal land directly in your existing service workflow without re-keying.
Availability
The new Client Hub is available to Jonas customers now. Talk to your Account Manager about setting it up for your customers.
Learn more about Client Hub
See every feature, from work order requests to white-labelling and reporting, on the Jonas Client Hub page.
