Dispatch Scheduling

Streamline your service operation and increase productivity with a dispatch scheduling software solution.

Manage your technicians and equipment all from one view

Streamline your scheduling and technician assignment. Get technicians, equipment, and materials to the right place at the right time.

Reduce time-consuming and tedious tasks, and give your dispatchers full visibility into resources.

WHAT OUR CLIENTS SAY:

With the Dispatch Scheduler, our customers are definitely getting better service from us. They are more satisfied now that we are able to respond to their service calls quicker and we are able to utilize our technicians more effectively as well.
Theresa Martin Controller – Malek Inc.

Dispatch Scheduling Functionality

Drag and Drop Functionality

Assigning and re-assigning technicians to job sites is done with drag-and-drop simplicity.

Mobile Capabilities

Send work orders directly to the technician’s mobile device to keep everyone in touch and up to date. Capture real-time data straight from the field to gain visibility into costs, progress, and service schedules.

Dispatch Scheduling Dashboards

Customize the dispatch board to optimize your scheduling needs.

Multiple Dispatch Views

No more switching in and out of screens! Customize how your team views the schedule according to specific roles and requirements.

GPS Routing

New work orders created on the fly? Use GPS routing to assign the closest technician to the job.

Faster Billing Cycle

Increase the speed from quote to billing. Reduce tech visits to the office. No more blurry work order photos or errant work order emails.

Migrate Your Dispatch Scheduling to Jonas Cloud

Embrace a cloud environment with Jonas Cloud. Dispatch technicians more efficiently, compared to the manual process, and gain you full visibility of your teams so that you know where all your field technicians are at any time. Identify the right technicians for service jobs while working from the cloud.

the Next Level
Understand-Job-Profitability-at-any-Stage

Client Case Study

Malek, Inc. Mechanical and Plumbing Contractors specializes in commercial and residential heating and air conditioning systems sales, repair, and maintenance.

Aiming to reduce the number of manual processes as well as grow their business, Malek quickly realized their legacy software was not able to handle their needs.

Having Jonas in place has provided Malek with:

Frequently Asked Questions

Dispatch scheduling software providers service managers and dispatchers a 360-degree view of their dispatching process and technicians. It tracks work orders from the quote all the way through billing.

Modern and connected dispatch scheduling software uses GPS tracking and other advanced technology tools so that your dispatchers can do their job – managing ongoing work orders and staying on top of the field team.

A dispatching tool allows you to optimize your technicians’ service routes, providing you with an opportunity to improve customer satisfaction and billing time.

More importantly, the use of advanced dispatch scheduling technology can significantly improve communication between field workers and office staff. Smart technology supplies real-time status updates on service job status, while the live dashboard enables dispatchers to assign new service jobs in just a few clicks. This way, you will be well-equipped for the challenges and opportunities facing the modern construction and service industry.

With stand-alone dispatching tools, your data ends up being stored in a siloe. By having a tool that integrates your dispatching, work orders, and accounting, you can remove duplicate and even triplicate data entry steps – it’s all connected!

Don’t Let Your Construction
Business Fly Blind!

Optimize your workforce and resources management with fully integrated dispatch scheduling software. Save time and improve customer service while taking on more jobs.