Manage your technicians and equipment all from one view
Reduce time-consuming and tedious tasks, and give your dispatchers full visibility into resources.
WHAT OUR CLIENTS SAY:
Dispatch Scheduling Functionality
Drag and Drop Functionality
Assigning and re-assigning technicians to job sites is done with drag-and-drop simplicity.
Send work orders directly to the technician’s mobile device to keep everyone in touch and up to date. Capture real-time data straight from the field to gain visibility into costs, progress, and service schedules.
Dispatch Scheduling Dashboards
Customize the dispatch board to optimize your scheduling needs.
Multiple Dispatch Views
No more switching in and out of screens! Customize how your team views the schedule according to specific roles and requirements.
New work orders created on the fly? Use GPS routing to assign the closest technician to the job.
Faster Billing Cycle
Increase the speed from quote to billing. Reduce tech visits to the office. No more blurry work order photos or errant work order emails.
Migrate Your Dispatch Scheduling to Jonas Cloud
Embrace a cloud environment with Jonas Cloud. Dispatch technicians more efficiently, compared to the manual process, and gain you full visibility of your teams so that you know where all your field technicians are at any time. Identify the right technicians for service jobs while working from the cloud.
Client Case Study
Aiming to reduce the number of manual processes as well as grow their business, Malek quickly realized their legacy software was not able to handle their needs.
Frequently Asked Questions
Dispatch scheduling software providers service managers and dispatchers a 360-degree view of their dispatching process and technicians. It tracks work orders from the quote all the way through billing.
Modern and connected dispatch scheduling software uses GPS tracking and other advanced technology tools so that your dispatchers can do their job – managing ongoing work orders and staying on top of the field team.
A dispatching tool allows you to optimize your technicians’ service routes, providing you with an opportunity to improve customer satisfaction and billing time.
More importantly, the use of advanced dispatch scheduling technology can significantly improve communication between field workers and office staff. Smart technology supplies real-time status updates on service job status, while the live dashboard enables dispatchers to assign new service jobs in just a few clicks. This way, you will be well-equipped for the challenges and opportunities facing the modern construction and service industry.