Get Support for Jonas Construction Software
1. Log a ticket in Jonas Connect
Recommended for existing customers. Your ticket goes directly to our Support team’s queue, where it’s handled in priority order. Follow its status and updates until resolution.
2. Call the support team directly
For emergency situations or when you can’t log in to Jonas Connect. Call the phone number below and choose “support” from the automated menu for assistance.
1-844-496-2079
3. Learn how to do it yourself
Best when nothing is urgent and you want to self-educate. Jonas Academy provides free, on-demand courses designed to help your team get the most out of Jonas.
Inside Jonas Connect
Your customer portal and the fastest way to get help. One login for tickets, answers and the community.
Tickets
Log a ticket and track it to resolution.
Knowledge base
Searchable how-to articles and FAQs.
Software Updates
Download the latest releases and see what's changed.
News and updates
Release notes and feature announcements.
Training with Jonas Academy
Free, on-demand courses with certificates of completion. Learn a module end to end or brush up on one task.