Turn Field Activity Into Action Across Your Business.
XOi and Jonas connect what happens in the field with the workflows that drive the rest of the business. The enhanced integration gives technicians direct access to XOi from Jonas eMobile, then returns AI-generated work summaries and customer-ready documentation to Jonas, creating clearer visibility from the service call through follow-up.
Field intelligence, connected to your service team's workflows
XOi turns field and equipment data into actionable intelligence that service organizations use to improve productivity, strengthen customer relationships, and protect and grow revenue.
By combining consistent service documentation with enriched asset data, XOi gives teams a clearer understanding of the equipment they service and the opportunities within every customer account.
From Work Order to Work Performed, Without Re-Keying a Thing
Technicians can create or link an XOi job from a Jonas eMobile work order and complete the guided workflow in XOi. Once approved, AI-generated work summaries automatically sync to service order notes, while the XOi share link and work-order summary are available through Jonas Service Billing, the Dispatch Scheduler, and Jonas Documents.
Create or link an XOi job from eMobile
Technicians start from the Jonas eMobile work order and create a new XOi job or link an existing one, so the job record is connected from the first step.
Complete the guided workflow in XOi
Guided XOi workflows standardize what gets captured on every service call, including work performed, recommendations, and visual documentation.
AI-generated summaries sync back to Jonas
Once approved, AI-generated work summaries automatically sync to service order notes, and the XOi share link and work-order summary are available in Service Billing, the Dispatch Scheduler, and Jonas Documents.
Where the Integration Connects in Jonas
Jonas eMobile
Create or connect XOi jobs and receive AI-generated work summaries.
Service Billing
Access work-performed details and the work-order summary.
Dispatch Scheduler
View the work-order summary and connected job documentation.
Jonas Documents
Store and access the work-order summary containing the XOi share link.
Less Double Entry. Fewer Conflicting Notes. One Record Everyone Trusts.
With equipment data and service history at their fingertips, service teams using XOi diagnose faster, follow the right steps, and complete work with confidence.
Reduce duplicate entry
Create more consistent service records
Give internal teams greater visibility
Turn documentation into business action
Put Your Field Intelligence to Work.
Discover how XOi transforms field and equipment data into actionable intelligence that strengthens customer relationships and protects and grows revenue.
See XOi + Jonas in Action.
Join Jonas and XOi for a live walkthrough of the latest enhanced integration. See how information moves from Jonas eMobile into the technician workflow and returns to Jonas as clear, actionable service documentation.