Supporting your business in more ways than one!
Education
Caring about your experience
and success
Customer
Support
Here to help!
Implementation
& Training
Build your expertise and accelerate your path to success
Education
Set up your teams for success with Jonas resources - available when and where you need them.
Training Videos
- Train, engage and update your workforce
- Learn at your own pace
- Step-by-step guided videos
Knowledge Base Articles
- Get answers at your fingertips
- How-to style articles
- Focus on learning, not digging for answers
Forums
- Communicate with other customers
- Take part in Q&As
- Collaborate and build collective knowledge
News & Updates
- Keep up to date with the latest Jonas News
- Be the first to learn about new Jonas features
- Timely insights from Subject Matter Experts
Jonas is always there for us and truly cares about our needs, which is something that really stands out to us. The heart and personalities at Jonas are truly genuine and we just love the support overall.
Customer Support
We do more than provide answers; we are committed to your ongoing success.
Online Support
- Everything you need right when you need it
- Hassle-free assistance any time you need help
- Dedicated Support Associate for each question
Phone Support
- Easy and enjoyable support experience
- Dedicated resolutions for your inquiries
- Seamless assistance on urgent requests
We love love love Jonas and we have never regretted our decision to work with your software. We hoped to improve our processes, eliminate double entry and improve our business - we have certainly done that!".
Implementation and Training
Making sure you have the tools you need to succeed!
Project Manager
- Holding your hand as your learn
- Your point of contact as you implement
- Manages your milestones and monitors implementation progress
Consultant
- Provides overall process training to get you ramped up
- Live training for you and your team
- Provides implementation support and guidance to take you live in Jonas
Account Portal
- Stay up to date and monitor your implementation progress.
- View detailed phases and tasks as you implement Jonas.
- Log a service request or a question about implementation.
- Easy access to the information you need.
YOUR PATH TO GOING LIVE WITH JONAS
The trainers we had were extremely knowledgeable and were very honest with us from the beginning. During the initial kick-off, they really took the time to understand our business needs, which made the whole training process that much smoother."
