Field Service Management Software
30+ Years of Construction Industry Experience And Over 14,000 Successful Users Can’t Be Wrong!
Empower your field & back-office staff with workflow automation
Jonas’ Field Service Management software gives your back office staff the details directly from the field when they’re submitted, increasing productivity and protecting profits.
Faster invoicing and better cash flow control.
Speed up the invoicing process by automating service ticket completion and billing, allowing your team to get paid faster and manage cash flow with greater confidence.
Dynamic scheduling for responsive service.
Quickly assign technicians to jobs based on availability, skill, and location — making it easier to handle last-minute calls or urgent repairs without disrupting your day.
Track Parts, Equipment & Job Costs
Monitor parts usage, manage inventory, and track equipment directly from the field. Charge materials and usage to specific work orders to maintain job cost accuracy.
Simplify Preventative Maintenance
Create, manage, and renew planned maintenance contracts with ease. Schedule recurring work and ensure no contract obligations fall through the cracks.
Enable Mobile Time Entry
Allow your crew to enter time and job updates directly from the site using a mobile device — increasing accuracy and saving time on administrative tasks.
Centralize Service Documentation
Store, collect, and share job photos, service forms, and work orders in a secure cloud-based system. Ensure everyone — from field to office — has access to the right information, anytime.
Integrated to Support:
Maximize Every Minute With Jonas
Save time by reducing manual entry. Input labor hours directly from the work site.
- Track, record, and adjust labor hours and schedules to keep work orders and projects on time and on budget.
- Reduce time spent looking for physical documents and use. search and retrieval functions to quickly find the right documents.
- Share and transfer documents between service techs for faster collaboration.
Сontrol Everything in One Place
Gain better control over cash flow and your field operations with Field Service Management software.
- Avoid lost revenue by eliminating delayed or missed billings.
- Monitor data that is important to you on one screen with customizable dashboards.
Sync Your Field and Office Operations
Enable your field and office staff to capture and access work order data in real-time for better collaboration and communication.
- Reduce double entry and redundant paperwork.
- Work more efficiently on your tablet, smartphone, or laptop.
- Leverage more accurate accounting data with just-in-time reporting.
Improved Collaboration
Keep service managers and techs connected with the back office through one fully integrated construction software.
- Centralize document storage.
- Accurately track employee hours and enhance team transparency.
- Streamline payroll process with timely data.
Complete Document Tracking
Improve document organization and avoid lost work orders, invoices, images, and files with digital document management.
- Reduce paperwork and store documents in a centralized location.
- Reduce data entry and errors from double data entry.
Increased Accessibility
An easy-to-use, customizable dashboard allows managers to view all aspects of a job from one integrated location.
- Improve communication with document management and real-time work status tracking.
- Service Management dashboard provides instant access to handle unbilled work orders.
- Maintain service schedules and help service managers achieve technician profitability.
Enhance Visibility
Gain insights into how jobs are performing with dispatching functionality.
- Dashboard view includes access to all necessary documents, service history, and schedules.
- Become proactive rather than reactive with access to all work order details.
- Ensure work orders stay on time and on budget.
Jonas Cloud Makes Your Field Service Management Available, Accessible, and Secure
Access PMAs, work orders, field time, equipment, and scheduling — anytime, anywhere — from any mobile device.
- Manage Work Orders & PMAs on the Go: Review, update, and complete work orders or preventative maintenance agreements directly from the field.
- Enter Time from the Job Site: Technicians can log hours as they work, reducing paperwork and improving billing accuracy.
- Quick Access to Equipment & Scheduling: View assigned tasks, equipment history, and upcoming jobs in just a few taps — all from your mobile device with an internet connection.
What the Industry Says About Field Service Management
In 2024, over 78% of North American field service businesses adopted cloud-based FSM platforms, with 91% integrating CRM, inventory, and invoicing tools—highlighting a strong shift toward connected, mobile-enabled service operations
Client Case Study
The WISL Group is the leader in delivering industrial and heavy commercial specialty construction services for commercial and industrial clients.
In order to better integrate their functional areas and improve their business processes, the WISL Group wanted a software solution that could replace their legacy system while enhancing the overall efficiency and productivity of their operations.
Having Jonas in place has provided WISL with:
- The ability to complete jobs more efficiently while increasing the productivity of operations
- Centralized document management system
- Better visibility to the entire organization
- Reduced the need for additional back office staff
- Decreased manual work
FAQ
Jonas’ Field Service Management (FSM) software module helps you manage field service operations such as work order management, dispatching, inventory management, vehicle tracking, scheduling, and more. While each service call may have unique issues, there are common concerns that arise at all field service companies:
- The absence of workflow control and overhead with paperwork when all documentation is handled in Excel or on paper does not provide adequate analytics and can lead to data duplication or missing.
- Invoice delays if technicians fill data in the system at the end of the working day.
- Risks of losing your customer base if a technician leaves or retires.
If your concerns are in this list, it is time to think about introducing a field service management module such as Jonas’ Construction Software into your work process.
If you’re still using workaround methods to handle service paperwork, these concerns are familiar to you:
- Field employee paperwork piles up, while important data is lost
- Manual entry and double-billing is inefficient and inaccurate
- Loss of integration causes siloing, costing significant efficiency
- Project managers feel disorganized and can’t easily manage projects or schedules
Jonas’ FSM software increases data accessibility and service management capability and efficiency. If you’re annoyed with a constant documentation mess or customers complain of delays, it’s time to upgrade operations. Field service management software ensures bills are paid on time and technicians don’t suffer overlaps. Field service management facilitates organizing all processes, automating workflows within your organization.
See Jonas Construction Software in Action
Discover how Jonas can help you increase efficiency, get improved visibility on your costs and operations, and help you grow profitability.
