President Scott Grobel and Controller Emma sat down with Jonas Construction Software to share how Cougar Technical Services transformed its billing speed, profitability, and operational efficiency while scaling rapidly as a commercial service contractor.
The Problem
As Cougar expanded, cash flow became increasingly strained. Slow billing cycles (which could take up to a few weeks) delayed collections and limited available capital for growth. The company relied on multiple separate systems for accounting, dispatch management, forms, tracking, and safety.
These disconnected tools created challenges such as:
- Duplicate data entry across multiple platforms
- Manual workflows that slowed down billing and reporting
- Greater administrative workload as the company grew
- Higher risk of errors in work orders, documentation, and financial data
To scale effectively, Cougar needed faster billing, better accuracy, and a unified system that could handle both service and financial workflows.
The Strategy
Cougar implemented Jonas Construction Software across the business to replace the many disconnected tools they were using and to bring all core functions into one unified system that could support:
- Consolidated accounting, dispatch, forms, tracking, and safety tools
- Streamlined billing using integrated service workflows
- Improved accuracy and responsiveness with digital field entry
- Centralize documents using eMobile Global Documents
This strategic move aimed to modernize operations, accelerate cash flow, and support sustainable, profitable growth.
The Results
308% business growth
The company grew from $2.3M to a projected over $7M in annual revenue.
Profitability increased 4x
Cougar quadrupled profits with Jonas supporting more accurate billing and better operational efficiency.
Billing turnaround dropped to three days
Once requiring weeks, invoices are now produced within three days, strengthening cash flow.
Reduced admin staffing requirement
They achieved dramatic growth with only a 50 percent increase in administrative staff.
High user satisfaction
Scott stated: “I would buy Jonas a fourth time… I know I’m going to be successful with Jonas.”
About Jonas Construction Software
Jonas Construction Software offers integrated construction software solutions tailored to the needs of the construction industry, particularly mechanical and specialty contractors.
With a commitment to building software focused on accounting automation, enterprise efficiency, and superior cost reporting, Jonas’ comprehensive suite of solutions includes automated accounting and payroll, project management, service management, and supporting integrated operations. To learn more about how Jonas can help your service and construction business enhance cash flow predictability and maximize profits, request a demo today.
