Service and Construction Work Order Software
30+ Years of Construction Industry Experience And Over 14,000 Successful Users Can’t Be Wrong!
Quickly create, dispatch, and bill work orders. Get paid faster!
Eliminate piles of paperwork and double-entry errors with Jonas construction work order management and billing software. Jonas’ integrated work order software for service keeps work order processes synchronized so it delivers bottom-line results.
Create Work Orders in Seconds
Simplify the service process with intuitive, fast work order creation that minimizes delays and gets your team on the job quicker.
Full Job Visibility, Always
Complete visibility into repair and preventative maintenance service type jobs.
Mobilize Your Field Workforce
Efficient resource management with the ability to send work requests to employees’ mobile devices such as their Android or iOS mobile phones or tablets.
Track Job Costs in Real-Time
Real-time costing of materials, labor, equipment, and POs from the field.
Go Paperless, Work Smarter
Reduce administrative burden and eliminate paperwork with fully electronic work order management—saving time and ensuring data accuracy.
Price and Bill with Precision
Quickly generate accurate pricing and billing for every work order, ensuring you’re charging the right amount and getting paid faster.
Streamline Invoice Processing Time
Speed up your billing cycle by cutting out manual steps, helping your office team process invoices with greater efficiency and fewer errors.
Accelerate Invoicing, Boost Cash Flow
Faster invoicing and improved cash flow with software designed for ease of use.
Centralized Communication, Total Clarity
Keep everyone aligned with a single hub for all job-related communication, from technician notes to client updates—nothing gets lost.
Integrated to Support:
Easy and Accurate Work Order Processing
Streamline service management to improve profitability and increase efficiencies. Stay up to date on your technicians’ progress with real-time tracking and map integrations. You’ll know whether your people are en route, on site, or finished, without having to touch base.
- Easily dispatch work orders to the technician’s mobile device. As the technician changes the status of the work order, it automatically updates the dispatch board. The technician’s status automatically updates the dispatch board.
- Schedule one or more technicians for work orders, and re-schedule as needed.
- Track work order progress and completion based on work order status, arrival, and departure from the job site.
Multiple billing methods
Define various billing methods for your customers.
- Process various types of billing methods, including flat-rate, time & materials, quotations, and preventative maintenance.
- Set separate price ranges based on the type of work (ie: commercial/residential) and preferred customers.
- Pre-define various markup tables, charge-out rates, and flat rate tables.
Productivity and Profitability Reporting
Identify which work orders and preventative maintenance agreements are profitable. Save your customers’ future expenditures and downtime with quicker and more efficient resolutions.
- Avoid future equipment issues early on and improve work order turnaround time.
- Review work orders, equipment and service history, technician’s quotes, checklists, and recommendations.
- Get detailed analytics on time spent on each ticket.
- Run productivity analysis by employee, service division, work order category.
- Get profitability analysis by customer, site, and service contract. Understand how profitable each particular service contract is.
Full Integration
- Gain real-time visibility and accurate data.
- Eliminate double-entry from the field to the back office.
- Entries on mobile devices are automatically updated in materials/inventory, purchase orders, equipment, payroll, and A/R.
Jonas Cloud
Have complete visibility into the performance of your service tickets securely from any device. Manage and update your work orders anyplace and anytime. Engage your customers, schedule your technicians and capture costs of work performed from anywhere.
Get everything your service business needs to simplify workloads, save time, and manage operations, all in one location.
With Jonas Construction and Service Management Software, you can easily set-up, schedule, and bill for work orders, which results in better cash flow for your service business.
WHAT OUR CUSTOMERS SAY
With Jonas in place, our project managers are able to not only handle larger jobs, but complete a greater amount of jobs as well.
Client Case Study
Harding Mechanical, an HVAC contractor, implemented Jonas Construction Software to address challenges in payroll processing, job cost visibility, and allocation management.
Utilizing Jonas’ Data Mart and Enterprise Business Intelligence (EBI) tools, they achieved real-time reporting, reduced misallocations, and improved financial accuracy. The integrated system streamlined operations from the field to the back office, enhancing efficiency across their construction and service divisions.
- Reduced payroll processing time and minimized misallocations
- Gained real-time insight into job costs, enabling better tracking and financial oversight.
- Leveraged Jonas' Data Mart and EBI tools to access and analyze operational data efficiently.
- Field-to-Office Integration
- Better Resource Allocation
FAQ
Work order management is the proper and timely processing of service tickets. Sounds simple and easy, but it actually can be a complex process that can take many hours and piles of paper if done by hand. The work order management system automates these processes and streamlines work orders from beginning to end. Visual dashboards provide clear, actionable information on all jobs, so you’ll always know how your service business is performing.
The work order management functionality is an excellent way to simplify the amount of work required to manually organize work orders and requests. If your construction and service business has a regular need for maintenance, repair, or operational work—whether that’s scheduled or reactive — you can benefit from software that is built for your construction and service business.
Managing work orders from the field increases efficiency to ensure that nothing falls through the cracks, or between the seats in your truck. With a paperless work order management system, you gain full access to important details about the customer site, such as diagrams, images, customer history, and site equipment history. Being able to manage work orders on your mobile device streamlines the communication between the office facilities and the field. This leads to quicker processing for billing and invoicing, even from the service site.
See Jonas Construction Software in Action
Discover how Jonas can help you increase efficiency, get improved visibility on your costs and operations, and help you grow profitability.
