Summary
Cash flow is the defining challenge at Cougar Technical Services. As the company grows, the pressure to bill quickly, bill accurately, and collect on time only increases. Scott Grobel founded the company and brought Emma on as Controller to help manage that growth.
When Emma joined, Cougar was doing $2.3 million in annual sales. Last year the company reached $6.1 million. They are projecting over $7 million this year. Before Jonas, billing took up to a few weeks to get out the door. Cougar now targets a three-day billing turnaround. The broader numbers tell the full story. Since implementing Jonas, Cougar has grown 308 percent. Profits have quadrupled. They achieved that with only a 50 percent increase in administration headcount. Jonas also replaced five separate systems: accounting, dispatch, forms, tracking, and safety software. Everything now runs through one platform. Emma’s endorsement is direct and unambiguous. If she ever left Cougar, she would buy Jonas for the fourth time.
