Service and Construction Software for Technicians
Getting you accurate & timely information in the field.
Complete More Work in a Day Without More Travel
Take action more efficiently from the field with immediate notifications and the job information you need from your mobile device.
- Create, schedule, update and receive work orders on the go.
- Reduce your drive time. No more extra drives to and from the office to pick up and drop off work orders.
WHAT OUR CUSTOMERS SAY
“Prior to Jonas, locating service reports in the company’s library was extremely difficult, and often the report would either be missing or in the wrong place. Since implementing Jonas, BAULNE is now able to answer customers’ questions with a few clicks, directly from Jonas.”
BAULNE
Functionality For Technicians
Stay Connected Even When You’re Working Alone
Confidently access and post job information in real-time. With integrated and automated construction software, you know that your work has an immediate impact for the rest of your team.
- Stay aligned with the back office, especially on important tasks like change orders, billings, and work orders.
- Full transparency on work orders and jobs.
- Post field notes, labor hours, and attach photos and documents from job sites to share with your team.
- No more surprises with complete work order history.
The Information You Need To Complete The Job Effectively
The more you know when arriving at a work location, the more prepared you feel to handle the job requirements.
- Full technician history and notes for a complete overview.
- Goodbye to time wasted on searching for paperwork.
- Hello to a more efficient work day with an integrated document management system that integrates with the back office and provides quick search functionality to retrieve customer data in seconds.
Key Features Technicians Love
Client Case Study
With Jonas Enterprise, BAULNE fast tracked their service billings and administrative tasks, while also enjoying immense savings from turning into a paperless environment.
BAULNE offers complete HVAC and mechanical services, with a primary focus on three main areas: design-build, maintenance, and optimization.
BAULNE had two major problems they wanted to solve. The first was a solution to their pen and paper system and the second was that they wanted to improve their service operations. Although pen and paper usage was reduced with their previous construction project management software solution, it was still causing them unnecessary lost time from searching for missing documents, manually re-entering information into their system, and dealing with errors from manual entries. Their technicians were unable to complete their paperwork digitally, and they needed construction software for technicians that provided better service dispatch functionality.
Having Jonas Enterprise in place has provided BAULNE with:
- A complete service dispatch board with mobile functionality
- Online customer portal for BAULNE’s clients to create new work orders, view work and equipment history and manage service contracts.
- Savings in a paperless environment.
- Improved service billings.
- Better service for their customers.
- Greater visibility and communication shared between technicians and the back office.
Frequently Asked Questions
After you’ve become a Jonas client, a project manager will be assigned to your team to be your primary contact throughout implementation. They will help you set milestones and monitor your implementation progress. You will also be assigned a consultant who is responsible for your overall training and will provide you with support during your training to go live.
Jonas provides a test environment for service technicians to practice on before going live and the information used in the test environment can later be transferred when you go live. Many clients have praised this feature for saving them time and energy when going from training to going live.
Jonas’ goal is to ultimately help you get up and running as quickly as possible without affecting your business, which our clients will attest to that we have successfully done for them.
In the event that you need help with an issue, Jonas provides customer support in a number of ways. We provide a customer portal that gives you access to knowledge base articles and training videos. We also provide online and telephone customer support.
Yes, Jonas construction management software supports a bring-your-own-device policy. You should verify with your IT department if they require that you use company mobile devices when operating Jonas for security purposes.
Learn More About Construction Software for Technicians
Improve Field Operations!
Get the information you need to make each job more efficient.
