Western Oil Services Case Study


In business since 1950, Western Oil Services Ltd. offers a full range of services to a wide variety of industries. Western Oil services retail and commercial petroleum facilities, government operations, retail/fleet vehicle wash facilities, marine, forestry and other industrial operations.

Based in B.C., Western Oil has had long-term partnerships with a number of blue-chip clients, including Air Canada, Petro Canada, and Telus, to name a few.

“Enterprise is our whole software program. Everybody’s using it for everything”

Recognizing The Problem

When Anh Diep came on board as Controller, Western Oil Services was using an older software system that wasn’t meeting their needs. “We were on Accpac and [the owner] wasn’t happy with it. One of the things we really didn’t like about Accpac was the inability to get any good reports out of it.”

In addition to the inadequate reporting, Western Oil was forced to upgrade at a very steep price. “The straw that broke the camel’s back…a version upgrade was provided, but was going to cost $15,000 for the consultant,” says Diep. He knew it was time for a new software solution.

Jonas Construction Software To The Rescue

When searching for a new software partner 5 years ago, Diep needed an intuitive system that required some additional key features. Western Oil Services was looking for a solution that included payroll, inventory, service management, job tracking, and the ability to create better reports.

After their previous experience, Diep was convinced he did not want expensive third-party software updates, but rather an all-in-one system. Enterprise from Jonas Construction Software was the obvious choice. With Enterprise, all upgrades are free – and can easily be installed by Diep whenever he wants. With just an annual fee, Diep can rest assured that his software will always be the latest version and supported by Jonas.


When transitioning to new software, Diep knew there may be some kinks. However, with exceptional support from Jonas, the process was very smooth. Each department at Western Oil utilizes all Jonas Enterprise modules–making it a truly integrated solution.

The Service Module has particularly impressed Diep. When discussing its benefits, Diep said, “It’s an easy module…I don’t really have to worry about it. There’s not a lot of extra work I have to do to get information out of it. It reports well right to the financials.” The service module gives Diep and his team a greater ability to extract data and see where they stand on any project.


It’s been 5 years since Western Oil Services partnered with Jonas, and the relationship remains strong to this day. Three years after they partnered with Jonas, they implemented e-Service modules, to meet their growing business needs. In the last few years, Diep has seen no errors or exceptions – reliability that is pretty hard to beat.

About Jonas Construction Software

Jonas Construction Software provides industry-leading business management and accounting software. Our fully-integrated solutions provide tools necessary to increase productivity and improve your bottom line. At Jonas, we make it easier for companies to focus on what is important – their customers, their projects and their employees. We do this by streamlining their operations and giving better visibility to the entire organization. This gives your employees the tools to do their jobs better, support your customers and achieve your company goals.

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