Masterclass Ep 24: Streamline your Service Operation with Dispatch Scheduler

Masterclass Ep 24: Streamline your Service Operation with Dispatch Scheduler

Overview

Say goodbye to cluttered workspaces, desktop screens, and manual processes. Scheduling technicians using whiteboards, email systems, and online calendars is made obsolete with modern dispatch software.

According to Salesforce, 52% of service companies are still doing things manually, and this presents a great opportunity for companies to take advantage of our software to gain that competitive edge.

By implementing our dispatch scheduling software solution, your dispatchers can efficiently manage technicians in the field: selecting them for the type of work, routing them to customer sites, reassigning, and tracking them – all from one screen.

With our intuitive, easy-to-use dispatch software, drag and drop tickets to schedule and then easily dispatch a technician and send them all the relevant information with just one click. Full integration with Payroll and Accounts Receivable allows work orders to be processed and approved the same day, effectively speeding up the billing cycle and eliminating the need for double entry.

Topics covered in this webinar:

  • Setting up and customizing your dispatch board according to your needs
  • Creating tickets and sending new jobs directly to your technician’s mobile device
  • Tracking & managing appointments on the dispatch board
  • Using built-in reporting & search functionality to enhance your service operation

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