Web and mobile self-service interactions have now overtaken all other channels. Companies have seen an 81% jump in the use of online help and 73% say that valuing their time is the most important thing a company can do by providing self-service interactions.
This is why our eService client portal is more important than ever. With Jonas, you can give your clients the added flexibility of creating and tracking work orders, as well as allowing them access to their invoices and details of their service contracts and equipment without having to pick up the phone.
Watch now to see how providing your customers with that self-service ability can increase collaboration and attract more business.